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anti-spam policy

Puresend is a permission based email service provider. Our clients use our services to send informational, transactional and promotional e-mail to their customers and prospects.

​This anti-spam policy applies to anyone that uses Puresend’s services. Puresend’s policies strictly forbids the use of our service for transmission of unsolicited bulk email. All Puresend users have agreed not to use our service to send unsolicited email.

Puresend does not under any circumstance tolerate the use of spam. For the purpose of this anti-spam policy, spamming means sending bulk email to a recipient who has: (i) not explicitly requested to be included on that list to receive the type of email being sent; or (ii) if the recipient has explicitly granted such consent, but has withdrawn that consent by unsubscribing from that list within a reasonable period of time prior to that mailing. Reasonable period of time means that period of time required to allow for the list to be updated after a list member unsubscribed, which in ordinary circumstances would be no more than three to four hours.

Puresend reserves the right to monitor email campaigns in an effort to prevent any misuse of our services. Upon Puresend’s receipt of a complaint of spamming against a specific Puresend user, Puresend will thoroughly investigate such complaint. Depending on the results of such investigation, the user’s account may be terminated, disallowing that user any account access.

Not withstanding the above paragraph, Puresend reserves the right to terminate a user’s account for abuse of Puresend’s service at any time with, or without prior notice. Abuse includes without limitation, a Puresend customer:

Initiating, procuring, arranging or facilitating the sending of un-solicited bulk e-mail to promote or advertise either directly or indirectly a web site containing a web panel supplied by Puresend, a web panel utilized to post data to Puresend, or an email address utilized to collect and post data to Puresend.

Improperly collecting email addresses in a manner that is contrary to the definition of single opt-in (“SOI”) as found in the acceptable use policy, including initiating, procuring, arranging or facilitating the scripting of a web panel or manually subscribing e-mail addresses not in a user’s list database, (through the use of rented, purchased, transferred or harvested e-mail addresses) in an attempt to: (i) add these email addresses to a user’s data base; or (ii) cause Puresend’s system to generate subscription verification e-mails, confirmation requests or list invitations to consumers without their consent, so as to allow for the adding of these e-mail addresses to a user’s list database.

Initiating the transmission of a message with a false or deceptive from address, subject line, message content or link.

Deliberately conducting a mailing in a manner that violates the publicly posted guidelines of any receiving network to which that mailing is sent.

Facilitating the sending of e-mail that is contrary to any applicable law, rule or regulation.

Any act that involves directly or indirectly the initiating, procuring, arranging or facilitating of any activity that may or will result in the sending of un-requested bulk e-mail.

Any use of Puresend’s services in an improper manner as determined by Puresend in its sole discretion.

If you have received an unsolicited e-mail from Puresend’s network, tell us. Forward the message you received, including the mail headers, to Include a note letting us know that the message is spam, and that you did not specifically request to receive information from the sender

At all times, Puresend’s customers must fully co-operate with any investigation carried out by, or on behalf of Puresend.

Revised as of April 1, 2017